Privacy Policy

 

OVERVIEW

Mark Anderson Companies, Inc., its subsidiaries, and Affiliates, know your privacy is important to you.  It is also important to us. We are committed to behaving ethically and legally when we process personal information.

This Privacy Statement (the “Statement”) contains the terms that guide our treatment of personal information. This Statement applies to personal information in any format or medium, relating to employees, customers, vendors, and others who do business with Mark Anderson Companies, Inc., its subsidiaries, and Affiliates. We collect and use personal information to perform our business functions and provide quality products and services.

Our website contains links to other websites. These websites are not covered by this Statement, and we are not responsible for the privacy practices or the content of these other websites.

 

WHAT DATA DO WE COLLECT?

  1. Personal Identifiers
  2. Personal Information Records
  3. Commercial Information
  4. Internet Usage Information
  5. Geolocation Data
  6. Professional or Employment Information
  7. Non-public Education Information
  8. Inferences from Personal Information Collected

How Do We Collect Data- Sources of Personal Information? Mark Anderson Companies, Inc., its subsidiaries, and Affiliates receive and use various types of personal information to conduct our daily business operations and activities. You directly provide most of the data and information we collect. We collect and process data directly from you when you do any of the following:

  1. Register online or place an order for products or services.
  2. Voluntarily complete a customer or vendor survey or provide feedback by email or phone.
  3. Use or view our website via your browser’s cookies or use e-commerce services or social media pages.
  4. Apply for a position, or to do business, with our Company.
  5. Establish a contractual employment or commercial relationship with us.
  6. You provide us with any type of service as a vendor.
  7. When you allow us to provide any type of service, product, or support.

We may also collect categories of personal information from the following:

  • Third-party vendors
  • Our distributors
  • Our business partners (non-vendors)
  • Contractors (e.g., consultants, agents, and representatives)
  • Covered individuals’ e-mail accounts, chat logs, social media accounts
  • Covered individuals’ devices
  • Directly from covered individuals

WHAT ARE COOKIES, HOW DO WE USE COOKIES, AND HOW DO YOU MANAGE COOKIES?

  • What are Cookies? A cookie is a small text file that the site you visit requests to save on your device.  Cookies are used on many websites to allow a visitor access to various features. The information in the cookies is possible to use to follow a user’s browsing. There are two types of cookies.  One type saves a file for a long time on your device, such as what is new to a website since you last visited it. The other is called session cookies and is temporarily stored in your device’s memory only while browsing the website and disappears when you close your browser.

  • Types of Tracking Technologies We Use.
    • Session Cookies. Our website uses session cookies, which are stored only when your browser is open. When you close your browser, the session cookie is lost.

    • Other Cookies. Our website also saves other information in cookies. We save values that we use to retrieve your settings (such as automatic login, sorting in lists, etc.) in a database.
      • PT_OnlineBusiness_Authentication
        This cookie is used to identify you as a logged in user and contains a unique and auto generated user id. It will disappear when you log out, otherwise it is stored locally on your device for 3 days.
      • AllowCookies
        This cookie is saved when you accept the cookie information, and it is saved for a year to prevent the cookie notification to show again within that year.

    • What happens when I accept cookies in the browser? For security reasons you should use the Log Out button when you leave the site (this of course only applies if you have logged in). The cookies we use do not save any personal information and/or information related to the pages you visit.

    • If you do not accept cookies in the browser settings
      • You can not log in
      • You can not order
      • You can not add products to the cart
      • You can not fully use our website
      • You can read information with limitations
      • You can view products with limitations

  • Tracking Technologies Choices and Consent. We obtain your consent to our collection of your personal information through using cookies and tracking technology by providing you with transparent information in this Statement and providing you with the opportunity to make a choice to disable Cookies as set forth above. Please note that we are not required to obtain your consent to our use of Tracking Technologies identified above that are strictly necessary.
  • Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. Do Not Track is a technology that enables users to opt out of tracking by websites they do not visit.
  • Disabling Tracking Features. Regular cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked by selecting certain settings. Please be aware that if you disable or remove these technologies, some parts of our website may not work and that when you revisit this website your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.

HOW WILL WE USE YOUR DATA?

Generally, we collect, use, and disclose your personal information to provide you products and services and as otherwise related to the operation of our business. We may use your personal information for some or all the following business purposes:

  • Providing Product Information and Product Sales
  • Performing Services
  • Processing orders and transactions
  • Research and Development
  • Fulfilling regulatory requirements and Quality Assurance
  • Security
  • Debugging

SHARING AND DISCLOSURES TO THIRD PARTIES

We may engage third-party contractors, service providers, and other vendors to help us accomplish our business objectives. There are other circumstances where we are required by law to disclose personal information to third parties such as public authorities.
Disclosures for business purposes:

In the preceding twelve (12) months, Mark Anderson Companies, Inc., its subsidiaries, or Affiliates may have disclosed the following categories of personal information for a business purpose:

  1. Personal Identifiers
  2. Personal Information Records
  3. Commercial Information
  4. Internet Usage Information
  5. Geolocation Data
  6. Professional or Employment Information
  7. Inferences from Personal Information Collected

Notwithstanding anything to the contrary in our other privacy notices, we restrict use of your personal information shared with our vendors for business purposes.

We may disclose your personal information for a business purpose to the following categories of third parties:

  • Our subsidiaries and affiliates
  • Third parties to whom you authorize us to disclose your personal information in connection with products or services we provide to you
  • B2B Customers
  • Business Partners
  • Customer Service Representatives
  • External Auditors
  • Finance / Accounting Teams
  • Internal Auditors
  • Internal Employees on a need-to-know basis
  • Legal, Compliance, and Regulatory-Quality Teams
  • Operations / Maintenance Teams
  • Public Authorities / Government Bodies
  • Sales/Marketing Teams, Representatives, or Agents
  • Service Providers and Vendors, such as for advertising or marketing purposes, internet service providers, data analytic providers, operating systems and platforms, and social networks

We engage with third-party contractors, service providers, and other vendors for certain services. If the engagement involves the transmission of personal information, we direct the service provider to treat that data consistent with legal requirements.

In certain circumstances, we may be required to disclose personal information when required by law, when required to protect our legal rights, or in an emergency where the health or security of an individual is endangered.

We may also disclose personal information in the context of any sale or transaction involving all or a portion of the business.

HOW DO WE STORE YOUR DATA?

We take commercially reasonable precautions to keep personal information secure against unauthorized access and use and we periodically review our security measures. We are committed to processing your data in a secure manner and have put in place specific technical and organizational measures to prevent the personal information we hold from being accidentally or deliberately compromised.

DATA PROTECTION RIGHTS

If you reside or otherwise find yourself in jurisdictions with data protection laws, we are committed to supporting your rights granted by such applicable data protection laws. Otherwise you can contact us at any time to discuss your privacy concerns. Under certain circumstances, you may have the privacy rights described in this section. Any request you submit to us is subject to an identification and verification process. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information

If you require this notice to be provided in a different format, please submit the request by email at computersupport@maianimalhealth.com.

If we cannot comply with a request, we will explain the reasons in our response. We will make commercially reasonable efforts to identify personal information that we collect, process, store, disclose, and otherwise use and to respond to your applicable privacy rights requests.

Pursuant to applicable data protection laws, your privacy rights may include the following:

INFORMATION RIGHTS:

You may have the right to send us a request, no more than twice in a twelve-month period, for any of the following for the period that is 12 months prior to the request date:

  • The categories of personal information we have collected about you
  • The categories of sources from which we collected your personal information
  • The business or commercial purposes for our collecting or selling your personal information
  • The categories of third parties to whom we have shared your personal information
  • The specific pieces of personal information we have collected about you
  • A list of the categories of personal information disclosed for a business purpose in the prior 12 months, or that no disclosure occurred
  • A list of the categories of personal information sold about you in the prior 12 months, or that no sale occurred. If we sold your personal information, we will explain:
    • The categories of your personal information we have sold
    • The categories of third parties to which we sold personal information, by categories of personal information sold for each third party

OBTAINING COPIES OF PERSONAL INFORMATION:

You may have the right to obtain a copy, no more than twice in a twelve-month period, of your personal information that we have collected and are maintaining. To make a request, e-mail us  at computersupport@maianimalhealth.com.

DELETE:

Except to the extent we have a basis for retention under applicable law, you may request pursuant to applicable law that we delete your personal information that we have collected and are maintaining. Our retention rights include, without limitation, complete transactions and service you have requested or that are reasonably anticipated, for security purposes, for legitimate internal business purposes, including maintaining business records, to comply with law, to exercise or defend legal claims, and to cooperate with law enforcement. To make a request, e-mail us at computersupport@maianimalhealth.com.

CHANGES TO THIS PRIVACY STATEMENT:

We reserve the right to modify this Privacy Statement and related business practices at any time. We will duly inform you of any changes by posting here.

 

Last Updated: June 15, 2020